Our Promise to You:
…we will always follow any and all applicable laws
…we will not pretend to never make mistakes, and be honest when mistakes are made
…we have an attitude that strives to meet the needs of the client
…we treat clients, fellow associates, and volunteers with integrity, honesty, and respect
…the relationship with the clients, fellow associates, and volunteers is very important, and are equal in their value
…the client can hold us accountable for our actions
…we will take responsibility for our actions
…we will appreciate others we work with, by using thanks to show appreciation and apologies when mistakes are made
…we will initiate communication to clarify roles and follow-up with each other to minimize confusion regarding all aspects of the relationship with the client and the project